Monitor Error "Cannot create statistics file" With IPv6 Networking

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Applies To:

Zend Server Statistics - Active Users Data
Windows
IPv6

Symptom

While using IPv6 networking on Windows, Zend Monitor will generate Statistics files with IPv6 pattern and fail because of an illegal character ":" in the filename.

You can see many errors such as "Cannot create statistics file C:\Program Files (x86)\Zend\ZendServer\tmp\stats/-1_2002:715:20bd::715:20bd" in Monitor Log.

Affected Components

With this failure to create Stat files, "Active Users" Dashboard information will be missing.

Solution

There is no workaround at the moment, however you can simply ignore the error.

The product team is checking into this and a fix is considered to support IPv6 Statistics on Windows.

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